We write.
Make sure that everything you write is in your tone of voice. We focus on three areas: content writing, customer experience, and internal communications.
Keep it consistent
We help you make sure that everything you create is in your tone of voice. Scripts, signage or sales letters.
Whatever you need, we probably write it. Here are a few examples for our three key areas.
Create your content
Blogs and articles
Balance SEO keywords, your messaging, your brand and your overall marketing strategy.
Whitepapers
Bring your research and insights to life. Create larger reports and set yourself up as a thought leader.
Newsletters
Summarise blogs, announce updates or just entertain your readers. Create a template that suits your newsletter.
Ghostwriting
Whether it’s a blog or a whole book, we can take your ideas and ghostwrite them for you.
Websites
Engage and inform your audience about what you do, who you are and why you exist.
Social media
Push your content, run polls or just natter about the weather. Get posts to keep your presence online.
Press releases
Grab journalists’ attention and tell the story around your announcements.
Adverts
Digital ads. Billboards. Full-page spreads. Get a campaign and all the headlines and slogans to go with it.
Revamp your customer experience
Customer letters
Tell your customers they need to pay you, announce bad news or let them know what’s changing.
User interface
Menus. Error messages. Tutorials. Find the words that make your app or software just feel intuitive to use.
Chatbots
Map out the branching possibilities and get all the responses you need to populate your chatbot.
Automated emails
Plan out what messages you need to send and when. Get all those behind-the-scenes messages sorted.
Call centre scripts
Make sure all your agents are on the same page with templates and set answers to regular questions.
Video scripts
Explain your business or create a walkthrough for your product. Whatever the video, get the script.
Bolster your internal comms
Intranet articles
Update people about your policies, teach them new skills or announce changes in your company.
Policies
Turn your policies into documents that everybody in the company can appreciate and understand.
Job descriptions
Excite people to come work for you by making your job descriptions stand out from your competitors.
Employee handbook
Build a handbook that explains all the ins and outs of your business. From key processes to your values.
Announcements
Persuade your people that any changes in your business are for the best.
Crisis comms
Make sure your employees know what’s happening, without scaremongering.