Something’s slowing your business down. We’ll find out what.

You’ve tried the obvious fixes and the numbers still won’t budge. We're like business detectives. Our business audit will find out what’s really holding you back, so your next big decision is based on evidence.

Book a 20-minute call

Our team has worked with

Your team is too close to see it

Everyone inside the business has a theory about why growth has stalled, and most blame the economy. But research in Harvard Business Review found only 13% of stalls come from outside forces like that. The rest start inside, where you can actually do something about them.

We come in with no history and no office politics, and the gumption to ask the questions nobody else wants to. That usually gets everyone unstuck much faster than another away day.

Most stalls come down to one of these

  • 01Most common

    The sales pipeline

    You’re busy with enquiries, but the bank balance doesn’t show it.

    Read more about this
  • 02

    Customer loyalty

    You’re working hard for new customers while older ones drift off without a word.

    Read more about this
  • 03

    Sounding like everyone else

    You keep getting beaten down on price and can’t work out why.

    Read more about this
  • 04

    The team

    You’ve got good people, but you’re still the one holding it all together.

    Read more about this
  • 05

    The way you work

    Simple jobs take a week and you spend your days firefighting.

    Read more about this

  • No idea which one? Our audit can help.

    Book a call

Know exactly where to start on Monday

  • 01 Evidence for every finding, so you can bring the whole team with you
  • 02 A ranked fix list, so you know what to tackle first
  • 03 A walkthrough with your leadership team, so everyone leaves knowing what’s next

How an audit runs

Week 1 Briefing You tell us what’s been bugging you. We agree what to look at.

We start with a session with your leadership team. Get it all off your chest: what you’ve spotted, what you’ve already tried and what you’d love answered.

Then we agree who we’ll speak to and what data we’ll need.

Week 2–3 Investigation You get on with running the business while we do the digging.

Very little of this lands on your desk. Staff often say one thing while the numbers say another, so we come at it from several angles and see where they agree.

  • Your numbers

    Sales, margins, pipeline and retention data. We look for where things changed and when.

  • Staff interviews

    One-to-one and anonymous, so people tell us what they actually think.

  • Customer surveys and calls

    Why people buy from you, why some stopped and what they’d change.

  • Competitor research

    How you stack up on price, message and what a buyer sees first.

  • Process walk-throughs

    We follow an enquiry or an order from start to finish and note where it sticks.

  • Piecing it together

    We cross-check every clue. A finding only makes the report if the evidence backs it up.

Week 4 The reveal When it all starts to make sense.

Everything you’ve been wondering about, finally in writing. Every finding comes with its evidence and a ranked list of what to fix first. Then we take your leadership team through it in a session, so everyone leaves knowing what happens next.

After Your call You decide what happens next. No pressure either way.

The report is yours to keep. Plenty of findings can be handled in-house with the team you’ve already got. If you’d like help with any of them, we’ll quote for that separately. There’s no retainer tucked into the audit price.

Your sideWe'll need your time and for you to send us as much data as you can.

You’ll deal with us directly

  • Lewis Dowling

    Lewis Dowling

    Managing Director and Consultant

  • Sarah Impey

    Sarah Impey

    Marketing Director and Consultant

Runware needed help hiring, and that's how Avapond found me. They didn't stop once I was through the door either: onboarding, processes, campaigns, all of it happened alongside us rather than being handed over. The care they gave was the kind you'd expect from someone running their own company, not an outside hire. Finding someone is the easy part. Avapond did the harder job of making sure the team worked once we were in it.

Olena Trifan, Creative Technologist, Runware
Read the case study

What people ask before booking

How much of our time will it take?

It depends on the size of your business. Each workshop takes about a day. In general, we want to speak to your entire leadership team and around 15 people from each key team.

Will you sign an NDA?

Yes, before we see anything. What we find stays between us and whoever you choose to share it with.

What access do you need?

The more the merrier. But ultimately we want a good overview of your entire business. We don't need this all at once, but over our audit we'll want a few key areas.

Feedback data. Sales transcripts, customer support tickets, exit interviews, and survey results.

Marketing data. Read-only access to all your tools. Your analytics, automation, ad accounts, and CRM.

Messaging information. All your sales decks, content, brand and messaging guidelines, strategy documents, customer research, and competitor analysis.

Financial data. Your revenue and sales, overheads, customer acquisition costs, discount and pricing logs, budgets, and a breakdown of your products and their margins.

Internal structure. Your org chart and team structure, any internal comms platforms, and a breakdown of job roles and salary tiers.

Isn’t this what our accountant does?

No. We're not looking at this from a legal perspective or to advise on exact budgets and pricing. We look at what's behind your numbers: how you sell, how your customers feel about you, and how your team works.

But we need your numbers to understand your business and what actually makes you money.

Do we have to hire you afterwards?

No. We'll give you a plan and recommendations. How you use it is up to you. But if there's anything you need help with, we give you a separate quote.

Get to know how we think first

News you can actually use. Monthly-ish.

Tick the boxes to get content from us. Unsubscribe anytime.

Tick the box above to send.

By clicking submit, we'll store and process your personal data.

Tell us what you’re seeing

Let us know what's going on. We'll ask a few questions and say honestly whether an audit would help. If it wouldn’t, we’ll tell you that, too.

Book a call

avapond

The consultancy that clears the path to your goals.

© 2026 Avapond

Privacy · Terms ·