Clear a path to your goals

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Avapond is a Bristol consultancy for founders and growing businesses. We work backwards from the goal you want to hit, find out what's actually in the way, and build what you need to get there.

A Bristol consultancy for founders and growing businesses. We work backwards from your goal and clear what's in the way.

Some of the people we have worked with

  • Cancer Research UK
  • Capital One
  • Telefónica
  • GameAnalytics
  • Runware
  • Geo
  • LinearB
  • Gameye
  • Odeeo
  • Coda
  • Coding Dojo
  • Porto Bristol
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Who we are

Learn about how we work and how we think.

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What does Avapond do?

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The thinking behind "Dare to think"

Runware needed help hiring, and that's how Avapond found me. They didn't just place me and leave: onboarding, processes, campaigns, all done alongside us. It never felt like outside help. It felt like they had as much riding on it as we did.
Olena TrifanCreative Technologist · Runware

Pick your goal

See what we'd do for the goal you're trying to hit.

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Attract more customers

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Keep customers loyal

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Stand out from your competitors

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Motivate your team

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Streamline how you work

Ready to talk

Book a chat, or drop by one of our events.

Talk to us

Talk to us

In person

The Ponder Sessions

Our fortnightly get-together in Bristol. Ask us when the next one is.

Streamline how you work

Everyone wants to be more efficient. Automate a process, speed up a workflow, trim the fat. And yet nothing seems to change. You're still not growing.

You hit a bottleneck. Your people are already working as much as they can. You hire more, and their schedules fill up just as fast.

Where to look

Don't refine faulty processes

Automate a broken workflow and you just do the wrong thing faster. You scale the problem rather than the business. It's the difference between hammering an anvil faster and building an assembly line. Nobody built robot arms for blacksmiths, and if they had, we'd still be improving robot arms.

It's the same with AI and automation. Drop it into any job without asking whether it's a good idea and you might see an improvement. But all you've done is make a bad process faster. Map the whole business first, see how it links together, then automate the parts that actually make sense.

  1. Sales

    Closes the deal, hands over the brief.

  2. Onboarding

    Sets the customer up.

  3. Bottleneck

    Approval

    Everything waits for one person. Automating either side just makes the queue longer.

  4. Delivery

    Does the work.

  5. Support

    Keeps the customer.

An example flow. The point is the handoffs, not the tasks: fix the neck before you speed up the rest.

What we'd do

Map out your entire business

Make sure you know how each task flows from one team to the next. Focusing on individual tasks gets you bogged down in the weeds.

  1. Make the connections

    We speak to your teams, figure out their individual processes, and link them all together.

    Advise

  2. Create the ideal

    We plan the perfect flow for your company. What stays as one task? What can be split? What should be automated?

    Advise

  3. Communicate the change

    Structural change doesn't happen overnight, and people will need convincing it's the better approach.

    Advise

  4. Create the materials

    The parts you need to make the new process work: guidelines and training, or integrations and automations.

    Create

  5. Review those processes

    As time moves on, different pieces may be possible to split out. We regularly check it's still the right fit.

    Tend

  6. Check it's working

    Tracking to make sure you're seeing the improvements you want.

    Tend

Check first

Have you got the right goal?

If your strategy is flawed or your selling point is unclear, all you're doing is sending the wrong message more efficiently. So think about:

  • Goal

    How are you attracting more customers?

    You need to appeal to the right people before you start trying to be more efficient.

    Read more
  • Goal

    How are you standing out from your competition?

    Be as fast as you like. If you blend into the background you still won't get noticed.

    Read more
  • Goal

    How are you keeping customers loyal?

    Maybe you feel you need to be faster because customers are leaving too quickly.

    Read more

Tell us your goal

Start with a 30-minute call. We'll audit your assumptions, look at what's actually happening in your business, and clear a path to your goal.

Get in touch