Online training and markers guide for £99
Great writing starts with great thinking. With this digital guide, you can train your team to write in a friendly and engaging style. Find tips and tricks for clear writing, along with exercises to practice the techniques.
What’s inside?
In this digital workbook, your writers will learn how to:
Figure out the benefits of your product or service and create marketing copy that’s clear and consistent.
Solve problems in a natural and friendly way that’ll improve your satisfaction scores and build a rapport with your customers.
Create a culture that embraces being clear and friendly. And give good or bad news with care and empathy.
Explain what’s changing, so that your people understand, appreciate and embrace what’s happening.
Make sure everybody understands what needs to happen, what the deadlines are, and who is responsible for each task.
Persuade people to buy your product or service in a calm and clear style, while building a rapport with your customers.
Ask yourself, have I:
put my main point first?
grouped my ideas under subheadings?
used everyday language?
taken out any jargon or acronyms?
made my sentences as short as possible?
written in the active voice?
used contractions where I can?
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So you can improve the language your brand uses, build better relationships with your customers, and fine-tune your strategy.